How we do it

With big retail brands driving blandness and impersonality, we work with retailers to deliver something unique that many local communities crave.

Our retailers are out there listening to customers, delivering the range, value and service that meets local needs – including much loved local brands.

In tougher trading conditions, we have delivered our partners increased support that has included bringing lower prices to the consumer, while supporting retailer margin and access to cashflow.

This is because we passionately believe in sustainable communities and that the local independent retail sector is an increasingly attractive alternative for a growing number of consumers.

We make sure that in every possible way our retailers are at the heart of the community – and fill the gap other stores leave.